PlayFlix Terms of Service

About PlayFlix

PlayFlix is a subscription service that lets you connect your own cloud storage (for example, MEGA) and stream your personal media library to your devices, organized in a rich catalog with covers, synopses, cast information, multiple profiles and personal preferences.

PlayFlix does not sell, license or provide movies, TV shows or any other media content. Everything you play through PlayFlix comes from the cloud storage accounts that you choose to connect.

Your account

• You must provide accurate information when creating your account and keep it up to date.
• You are responsible for keeping your password confidential and for all activity that happens under your account.
• You must be at least 18 years old, or the age of legal majority in your jurisdiction, to subscribe.

Subscription, billing and free trial

• PlayFlix offers paid subscription plans (currently Standard, Duo and Premium) billed monthly, in advance, on a recurring basis.
• Payments are processed by Stripe, our payment provider. A valid payment method is required to subscribe.
• New subscriptions start with a 7-day free trial. Your first charge happens automatically when the trial ends, unless you cancel before the end of the trial.
• After the trial, your subscription renews automatically every month and your payment method is charged the then-current price of your plan, until you cancel.
• Prices may not include taxes; where applicable, taxes are added according to your location.

Cancellation and refunds

• You can cancel your subscription at any time.
• To avoid being charged, cancel before your free trial ends.
• If you cancel after a charge, the cancellation takes effect at the end of the current billing period and you keep access until then.
• Except where required by law, payments already made are non-refundable and we do not provide refunds or credits for partial billing periods.
• To cancel, use your account page or contact support at support@playflix.tv.

Price and plan changes

We may change our subscription prices and plans from time to time. If a price change affects you, we will notify you in advance (for example, by email or inside the service), and the new price will only apply from your next billing cycle after the notice. If you do not agree with the change, you can cancel before it takes effect.

Your content and your responsibility

• You keep all rights to the media stored in the cloud accounts you connect; PlayFlix does not claim any ownership over it.
• You are solely responsible for the content of your connected storage and for having the legal rights to store, access and play that content.
• PlayFlix does not monitor, curate or verify the media in your personal storage.
• Your use of third-party storage providers is subject to those providers' own terms, and PlayFlix is not responsible for their availability or actions.
• We may disable access to specific content or integrations if we receive a valid legal notice or if required by law.

Acceptable use

When using PlayFlix you agree not to:

• use the service to infringe copyright or other intellectual-property rights, or to store and distribute unlawful content;
• share your account or credentials beyond the profiles and simultaneous screens included in your plan;
• resell, sublicense or commercially exploit the service without our written permission;
• reverse engineer, scrape, probe or disrupt the service, or circumvent its technical or security measures.

Suspension and termination

We may suspend or terminate your account if you materially breach these Terms, if a payment fails and is not resolved, in case of fraud or abuse, or where required by law. Where reasonable, we will notify you before taking action. You can stop using PlayFlix and delete your account at any time.

Disclaimers and limitation of liability

• PlayFlix is provided "as is" and "as available". We do not guarantee that the service will be uninterrupted or error-free.
• The availability and playback of your media depend on your cloud storage provider and your internet connection.
• To the maximum extent permitted by law, PlayFlix's total liability for any claim related to the service is limited to the amounts you paid us in the 12 months before the event giving rise to the claim.
• Nothing in these Terms limits rights that you have under mandatory consumer-protection law.

Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will post the updated Terms on this page with a new effective date and, where appropriate, notify you. Continuing to use PlayFlix after the changes take effect means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the jurisdiction where PlayFlix is established, without prejudice to any mandatory consumer protections of the country where you live. Any disputes that cannot be resolved amicably will be submitted to the competent courts of that jurisdiction.